Canceling an active paid subscription: your plan's features remain active through the end of your current billing period. At the end of that period, your account reverts to FREE — and your retention policy resets to FREE's 31-day default, even if you had a longer period configured. Download anything you need to keep before your billing period ends.
Canceling during your 7-day trial: you're not charged, and your account drops to FREE immediately.
A few things now reflect this accurately across the app: the Plans page stops marking your lapsed plan as "Your current plan" and shows a notice explaining your account's state, the Billing page keeps a record of your previous plan and when it ended, and features your plan doesn't include are hidden rather than failing when you try to use them. If you re-subscribe, it works end to end and restores your plan's limits and features across your workspaces.
Before canceling: Review your retention settings (Teamspace Settings → Retention) and download anything you'll need, given retention shortens to 31 days once you're on FREE.
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