Users Overview

The Users page gives Account Owners a cross-Teamspace view of all users in the account — who they are, which Teamspaces they belong to, and what roles they hold.

Active users

The Active tab lists all users currently associated with the account. The table shows:

• Name

• Email

• Account — the account the user belongs to

• Account Owner — a toggle to grant or revoke account owner status

• Teamspaces & Roles — a dropdown showing which Teamspaces the user has been added to and their role in each

• Reset login — a button to clear a locked-out user's password and 2FA enrollment

Account Owner toggle

Enabling the Account Owner toggle gives a user full administrative access across the account, including the ability to manage all Teamspaces, users, and billing.

Use this setting carefully. If your account has only one Account Owner, revoking that status can leave the account without an owner — a state that isn't recoverable through normal account settings. Confirm at least one other Account Owner exists before removing this status from anyone.

Reset login

If a user loses access to their password and/or 2FA and can't get back in on their own, click Reset login to clear both outright. This is in addition to the user's standard self-serve options (Magic Link sign-in, or requesting a password reset from the login page) — use it when those aren't enough to unblock them.

What this does: Reset login invalidates the user's existing password and 2FA enrollment. They'll need to sign back in via Magic Link, then set up a new password and/or 2FA from their profile Settings tab if they want to use those methods again. See [FAQ — Authentication] for the underlying sign-in methods.

Teamspaces & Roles

Click the dropdown for a user to see which Teamspaces they are a member of and their role in each. This provides a quick audit view across the account — see [Managing Your Team] for what each role can actually see and do.

Invitations

The Invitations tab shows all pending invitations that have been sent but not yet accepted. From here, you can resend or cancel any pending invitation.

Notes

• The Users page provides an account-level view. Teamspace-level member management is done in Teamspace Settings → Members.

• A user who appears in Users but has not been added to any Teamspace will have no access to meeting data.