What FREE actually is

FREE is not a plan you can sign up for — it's the state your account lands in if you cancel before your trial converts, or downgrade away from every paid tier. It includes very limited capacity: 1 Teamspace, 1 member per Teamspace, 5 recording hours per month, no Ask Your Meetings (Chat) access, and 31-day data retention with no adjustment. Most optional capability features (custom branding, custom vocabulary, sharable digests, and others) are not included on FREE — rather than failing when you try to use them, features your plan doesn't include are simply hidden. You do retain access to your own past meeting recordings and transcripts on FREE.